Privacy Policy

1. Introduction

Cyscode Technology (“we”, “our”, “us”), a strategic arm of the Cyscode Group, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit cyscode.ae or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and organisation name when you submit a contact form or request a demo.
• Usage Data: Pages visited, time spent on pages, browser type, IP address, and device information collected automatically via analytics tools.
• Communications: Content of messages, emails, or other communications you send us.

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries and provide requested services
• Improve our website content and user experience
• Send relevant communications about our services (with your consent)
• Comply with applicable legal obligations in the UAE
• Protect the security and integrity of our systems

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Trusted service providers who assist in operating our website and services (bound by confidentiality agreements)
• Law enforcement or regulatory authorities when required by UAE law
• Affiliated companies within the Cyscode Group for legitimate business purposes

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiry data is typically retained for 3 years.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmissions use HTTPS encryption.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Cyscode Technology
Abu Dhabi & Sharjah, UAE
Email: [email protected]
Phone: (02) 635 3717